Refund, Purchase, and Cancellation Policy
In order to make a reservation, you must first have a class credit(s). To buy class credits, start by logging into your account (if you do not have an account, you can also create a new one). Please note that the prices of future classes may be subject to change. You can reserve classes up to 1 week in advance for most class credit types. Certain users and credit types might receive the ability to book classes more than 1 week in advance. Your credit/debit card will be charged for your order when you submit your purchase. Each ZYN22 class includes a $3 amenity fee that includes equipment use, towel service and shoe rental. As soon as your charge is approved, your class credits will be delivered to your account. Class credits purchased will not be entitled to a refund. If you want to cancel a class after it’s been booked, you must do so more than 12 hours in advance of the class start time. You can cancel a class reservation by simply logging into your account and selecting the “Cancel” option next to your upcoming classes. You can also call your studio. If you cancel more than 12 hours ahead of time, your class credit will be returned to your account. If you do not cancel at least 12 hours ahead of time, the credit will not be returned to your account and you will be charged for the class.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, credit card information etc., when voluntarily submitted by our members and/or visitors. The information you provide is used to fulfill your specific request, to improve the experience on our web site, and to ensure a successful experience at ZYN22. ZYN22 may also log non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users of the site. This data is used to manage the Website, track usage and improve the Website services. This non-personally-identifiable information may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the ZYN22 website. If you are logged in, we may associate that information with your account. We may use clear GIFs (a.k.a. “Web Beacons”) in HTML-based emails sent to our Users to track which emails are opened by recipients. We may also use a User’s email address to send updates, a newsletter or news regarding ZYN22. Users may choose not to receive email of these types by following opt-out instructions contained in such email. ZYN22 reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.
This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize our website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Distribution of Information We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
ZYN22 is not responsible in any way for the safekeeping of your personal belongings while attending a class. Classes at ZYN22 may be physically strenuous and you agree that you voluntarily participate in them with full knowledge that there is risk of personal injury or property loss. Neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against ZYN22 or its members for any personal injury or property damage/loss whether caused by negligence or otherwise.
Children Under Age 13
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please DO NOT attempt to register on our website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on our website. In the event that we learn that any personal information has been submitted to the website from a child under age 13, we will delete that information as quickly as reasonably possible. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Children Between the Ages of 13 and 18
If you are between the ages of 13 and 18, you may register on our website only with the involvement of a parent or guardian.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All marketing emails and newsletters from this site allow you to opt out of further marketing mailings. We use industry-standard efforts to safeguard the confidentiality of your personal information (such as firewalls and secure sockets layer software) where appropriate. Nevertheless, absolute security does not yet exist on the internet.